Retaining old email

We don't retain all your old email by default at the moment (there may be a solution coming soon that does, but for the time being we don't).

However if you've had a system failure (and don't have your own backups of your home/work machine) there may be ac chance that some of the mail is still on the server.

Backups

If you utilise one of our backup services (either Daily or Weekly) we'll have your mail as a snapshot of what was in your inbox at that exact moment in time when we took the backup.

Your Configuration

- If you configured your mail client to download POP3 email off the server then we will no longer have copies. 

- If you used IMAP or "POP3 set to leave the messages on the server" you would be able to login to your existing account and all your existing mail will still be there.


Was this answer helpful?

 Print this Article

Also Read

Email fails intermittently

If your email service appears to be intermittent (and eventually stops altogether) then your...

Changing your MX record

If you need your email to be delivered elsewhere and not processed through our server, but want...

Email Authentication to Prevent Spoofing (SPF & DKIM)

Unfortunately it's often the case that spammers will use real addresses when they send out spam,...

Creating email addresses

Use this tutorial to create POP3 and IMAP email addresses in your cPanel (all of our mailboxes...

Email quota reports 0MB used, but account is over quota

If your email account is reporting that you are over quota, but cPanel says you have used 0MB...