My account has been suspended!

There are a number of reasons why your account could have been suspended by our systems, these include (but are not limited to):

  • Lack of payment.
  • CPU or bandwidth limits being exceeded.
  • Violating our Terms and Conditions.
If your account has been suspended due to lack of payment, paying the invoice in our client area should automatically unsuspend your account.

For other reasons please contact support to discuss the reason for your account being suspended.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

WorldPay / FuturePay agreement failing

We offer multiple methods of payment for your invoices at BetterWebSpace, by far the most popular...

Changing your email address in our billing portal

You can update almost all of your personal details in our billing portal, with the exception of...

Will my FuturePay Agreement pay for ......

A regular question we get asked by customers who have a WorldPay Futurepay agreement setup is...

When will my account be activated?

Most of our products are activated immediately after payment, occasionally orders are flagged up...

Regular Payments

Some clients find they don't check their email regularly enough to see their invoices come in and...