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Terms & Conditions

6. Domain names

If you use our domain name registration services they shall be subject to these Terms and Conditions form part of the full Terms and Conditions of services.

  1. You may use the search facility on our website to ascertain the availability of any particular domain name, but this facility uses third party information and we can offer no warranty as to its accuracy or correctness.
  2. We do not make any charges for providing you with the domain name search; however registration or renewal facilities are subject to the registration/renewal fees which are published on our website and subject to change from time to time.
  3. If you are acting in the capacity of a consumer you acknowledge that in submitting your order for a domain name that the domain name is personalised and the cancellation provisions within the Consumer Contracts (information, Cancellation and Additional Charges) Regulations 2013 shall not apply.
  4. When making an application to register a domain name you authorise us to provide your details to the registry and attempt to register the domain name on your behalf.
  5. You must provide true and accurate information in your application and keep the register updated when any changes occur. Making changes to the registry may be subject to charges.
  6. Upon receipt of your application to register a domain name through our website and the non-refundable charges relevant at the time of purchase (as published on our website), we shall attempt to register your domain name but do not warrant that we will be able to do so.
  7. Registration shall be for the period selected by you when making your application.
  8. The registration process is not instant and you should not assume registration of your requested domain name(s) until you have been notified that registration is complete. Any action taken by you before such notification is at your risk.
  9. Once a name has been registered it is subject to annual renewal fees, we shall notify you by using the email address on your account not more than 30 days advance by email that your registration is due to expire and the amount you need to pay to renew.
  10. We shall endeavour, but cannot guarantee, to renew your domain name on the renewal date using the details on your account unless you have advised us in writing that you do not want to renew.
  11. We cannot accept responsibility or liability if your domain name registration fails as a result of
    1. incorrect information provided by you, it is your responsibility to ensure the information held by us is up to date.
    2. a refusal to register or renew the domain name by the relevant registry.
  12. We shall co-operate with a request to transfer a domain name but it may be subject to the payment of fees imposed by the registrar.
  13. You acknowledge and accept that certain information submitted for the purpose of domain name registration will be published on the internet via the ‘WHOIS’ database, except where you utilise ID Protection (not available for some domain extensions).
  14. We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute resolution.

.uk domain names.

  1. We are channel partners of Nominet for domain names with the .uk suffix and registration of domain names is subject to Nominet's registration Terms and Conditions which can be found at, and any other rules or policies of Nominet which may be introduced from time to time. By submitting an application you warrant and confirm you accept and will comply with them without exception.
  2. If you do not renew your .uk domain before its expiry date it will not be available for use and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. After 30 days your domain will be suspended, you can still renew your domain name for up to 60 days but additional redemption fee will be payable as stated on our website, after 90 days the domain will be cancelled and deleted from the register.

All other domain names.

  1. We provide the Registration of domain names with suffixes other than .uk through third parties and are subject to the ICANN regulations which can be found on the ICANN website.
  2. If you do not renew your domain name before its expiry date it will be deleted from the registry and available for resale. The domain name may be recoverable for up to 5 calendar days after expiry but is subject to recovery fees.